Knowing When to Turn Down a Sale
August 22nd, 2011 by admin
How many times have you gone shopping and after having paid for goods and or services, you have a feeling that you made a mistake, or that the service/goods received were either poor or sub-standard. That is what I am going to address in this article. After having been on both sides of the “counter”, so to speak for over 15 years, it is possible for me to see the transaction from both sides.
From a client/customer point of view, here are some, but not all of the red flags that would cause me not to make a purchase of goods or services:
1) Rude store personnel or office workers
2) A store or office in dis-array. Nothing is more off-putting than a store or office that is completely disordered or dirtty.
3) Salespeople that are unknowledgeable about a product or service.
4) Overly inflated prices.
5) If it sounds to good to be true, it probably is.
6) After the banking and mortgage scandals that we encountered recently, make sure that the banker/lender/broker, etc. is in compliance with all federal and state licensing requirements.
7) Products that have been previously used or are labelled “refurbished”…they could be defective.Warranties and guarantees need to be explained fully.
While this covers some of the pitfalls dealing with retail and service providers and some of the reasons to not proceed forward with a sale or purchase, it does not cover all of them. The adage caveat emptor should absolutely be observed with reasonableness and fairness.